CRYPTOKID: STACKTICAL: Automatic Downtime Compensation

As a consumer, it's ridiculously hard to get compensated for the performance failures and downtimes of our online services. Meanwhile, service providers struggle to retain consumers and keep employees motivated in the face of scalability challenges. Stacktical is a unique way to turn the performance failures of an online service into surprisingly gratifying experiences for its stakeholders. It’s a comprehensive service level management platform that helps companies indemnify their customers for performance failures, while rewarding their support teams for operational excellence.

ABOUT STACKTICAL

Stacktical is a decentralized service level management platform on the Ethereum blockchain. A SLA or Service Level Agreement is a contract that defines a baseline quality of service you can expect from your provider, and ways to settle disputes when the service fails.

Stacktical combines the power of predictive and blockchain technologies to help companies indemnify their customers for performance failures, while rewarding their support teams for operational excellence. Powered by DSLA, the Decentralized Service Level Agreement ERC-20 token.

Blockchain helps reinvents the relationship between users and online service providers by helping them reach service level agreements that are fairer and several times more efficient than their traditional counterpart, and rely on economic incentives to keep stakeholders aligned in performance and non- performance situations.

Smart Contracts on the blockchain are programmable, self-executing digital contracts that facilitate, verify, and execute the terms of a given agreement between users on the blockchain. They are responsible for accessing and storing public, decentralized data of different nature. Because nobody owns or can tamper with that data, everybody can trust it. Applied to Service Level Management, Smart Contracts will enable stakeholders to automate and externalize the efforts involved in establishing and enforcing Service Level Agreements. Smart SLA will automate the settlement of service level violations.

DSLA TOKEN

The Stacktical platform is powered by DSLA the Decentralized Service Level Agreement utility token. Stacktical uses the DSLA token to facilitate the management of SLA and streamline the downtime compensation experience of affected users.

The Stacktical platform enables service providers to airdrop DSLA tokens in order to compensate their users for service level violations while rewarding their engineering teams for their ability to maintain great service levels.

Dubbed " DSLA" for " Decentralized Service Level Agreement" , Stacktical utility token is the fuel of this circular model and the key element in reinventing service level management practices. DSLA has two main utilities on the Stacktical platform: unlocking premium features and supplying compensation/reward pools that are depleted during airdrops.

DSLA gives users the ability to: